The Rise and Fall of Marks & Spencer: And How It Rose Again

Growing up in Hong Kong, Marks and Spencer was a beloved brand in my family—a symbol of quality and trust. Reading this book brought back fond memories while offering a fascinating look into the journey of this iconic retailer.

The author skillfully chronicles the company’s golden era, its dramatic decline, and the ongoing efforts to reclaim its status. The analysis of leadership decisions, market pressures, and consumer trends paints a clear picture of how even the most admired brands can falter.

As a loyal customer, I found the updated insights on its recovery particularly compelling. This book isn’t just about business; it’s about a brand that has touched the lives of so many, including mine.

— Amanda, Starry Ferry Books

Judi Bevan is a freelance financial journalist and writer. She began her career on the Investors Chronicle as a trainee reporter in 1975. From there she moved to Financial Weekly, the Daily Mail and theSunday Telegraph working as a financial reporter. She moved to the Sunday Times as deputy City editor in 1986, leaving three years later to write a novel, The Insiders, a City thriller. In 1989 she published The New Tycoons, co-authored with her future husband. For most of the 1990s she wrote a personal profile of a leading business figure each week for the Sunday Telegraph business section. She has also written for a variety of other publications including theEvening Standard, Financial Times and Harpers & Queen. She lives in London with her husband John Jay and daughter Josephine Chun Rui.